Terms & Conditions

Last Updated: August 10, 2026

Welcome to TYM+. These Terms & Conditions govern your access to and use of our website and the purchase of products available through our online store.

By accessing our website, browsing our products, or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

1. About Our Website

TYM+ operates an online store offering intimate wellness and personal care products.

We reserve the right to update, modify, suspend, or discontinue any part of our website, products, services, or features at any time without prior notice.

2. Eligibility

By using this website or purchasing products from us, you confirm that:

  • You are legally capable of entering into a binding agreement.

  • The information you provide to us is accurate and complete.

  • You will use our website and products only for lawful purposes.

  • You meet any applicable age requirements for purchasing the products offered on our website.

We reserve the right to refuse or cancel an order where we reasonably believe that the applicable eligibility requirements have not been met.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, ingredients, features, and other information displayed on our website are accurate.

However, product packaging, appearance, colors, or other details may occasionally differ from the images or descriptions displayed online.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time.

4. Prices

All product prices displayed on our website are subject to change without prior notice.

We reserve the right to modify prices, discounts, offers, promotions, or product availability at any time.

If an obvious pricing or product information error occurs, we may cancel the affected order and provide an appropriate refund where payment has already been received.

5. Orders

When you place an order through our website, you are making a request to purchase the selected products.

After placing an order, you may receive an order confirmation by email, SMS, or another available communication method.

An order confirmation does not necessarily guarantee that the order will be fulfilled if the product becomes unavailable, payment cannot be verified, delivery is not possible, or another legitimate issue prevents fulfillment.

We reserve the right to accept, reject, limit, or cancel an order at our discretion, subject to applicable law.

6. Customer Information

You are responsible for providing accurate information when placing an order.

This includes:

  • Correct name

  • Valid phone number

  • Correct email address

  • Complete shipping address

  • Accurate payment information

  • Any other information required to process and deliver your order

TYM+ will not be responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete information provided by the customer.

7. Payment

We may offer multiple payment methods, including online payment and Cash on Delivery (COD), depending on availability and eligibility.

Payments made online may be processed through third-party payment providers.

We reserve the right to verify transactions and refuse or cancel orders where we reasonably suspect fraud, unauthorized payment activity, or other payment-related issues.

8. Shipping and Delivery

We aim to process and deliver orders within the estimated delivery timeframe displayed on the website or communicated to you.

Delivery times may vary depending on your location, availability of products, logistics partners, weather, public holidays, operational issues, or circumstances outside our reasonable control.

Delivery dates and timeframes are estimates and should not be treated as guaranteed unless specifically stated otherwise.

9. Order Cancellation

You may request cancellation of an order before it has been processed or shipped.

Once an order has been processed or shipped, cancellation may no longer be possible.

For complete information regarding cancellations, please refer to our Cancellation Policy.

10. Returns and Exchanges

Due to hygiene, safety, and quality considerations, certain intimate wellness and personal care products may be subject to restrictions on returns and exchanges.

If a product is damaged, defective, incorrect, or otherwise qualifies for a return under our applicable policy, please contact us as soon as possible after delivery.

Any approved return or replacement will be handled according to our applicable return/refund policy.

11. Intimate Wellness Products

Products sold through TYM+ may include intimate wellness and personal care products.

Customers are responsible for reading product descriptions, labels, instructions, warnings, usage information, and other information provided with the product before use.

Products should be used only as intended and according to the manufacturer's instructions.

TYM+ does not provide medical advice through the website. Product information should not be considered a substitute for professional medical advice, diagnosis, or treatment.

If you have questions regarding whether a product is appropriate for you, consult a qualified healthcare professional.

12. Website Use

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt to gain unauthorized access to our website or systems.

  • Interfere with the operation or security of the website.

  • Introduce viruses, malware, or other harmful code.

  • Copy or reproduce website content without authorization.

  • Use automated systems to scrape or collect website information for unauthorized purposes.

  • Impersonate another person or provide misleading information.

  • Use the website in a manner that may damage our business, reputation, systems, or customers.

We reserve the right to restrict or terminate access to the website if we reasonably believe these Terms & Conditions have been violated.

13. Intellectual Property

All content available on the TYM+ website, including text, product descriptions, photographs, graphics, logos, branding, designs, videos, icons, and website elements, is owned by or licensed to TYM+ unless otherwise stated.

You may not copy, reproduce, distribute, modify, publish, sell, or commercially exploit our content without prior written permission.

For more information, please refer to our Copyright Policy.

14. User Reviews and Content

If you submit reviews, comments, photographs, testimonials, or other content to our website, you confirm that the content:

  • Is truthful and based on your genuine experience.

  • Does not violate the rights of another person or business.

  • Does not contain unlawful, abusive, defamatory, threatening, or inappropriate material.

  • Does not contain malicious code or harmful content.

By submitting content, you grant TYM+ permission to use, reproduce, display, and publish the content for legitimate business, website, and promotional purposes, subject to applicable law.

We reserve the right to remove content that violates these Terms & Conditions or applicable law.

15. Promotions and Offers

From time to time, we may offer discounts, promotional codes, bundles, or other special offers.

Each promotion may have its own terms, conditions, validity period, product restrictions, or usage limits.

Unless specifically stated otherwise, promotions cannot be combined with other offers.

We reserve the right to modify or withdraw promotions at any time, subject to applicable law.

16. Third-Party Services and Links

Our website may use or link to third-party services, websites, payment providers, logistics companies, social media platforms, or other external services.

We are not responsible for the content, availability, security, or privacy practices of third-party websites or services.

Your use of third-party services may be subject to their own terms and policies.

17. Disclaimer

We make reasonable efforts to keep our website accurate, available, and up to date. However, we do not guarantee that:

  • The website will always be available or uninterrupted.

  • All website information will always be completely accurate or error-free.

  • Products will always be available.

  • The website will be free from technical errors or security vulnerabilities.

To the extent permitted by applicable law, we disclaim warranties that cannot legally be excluded.

18. Limitation of Liability

To the maximum extent permitted by applicable law, TYM+ shall not be responsible for indirect, incidental, special, consequential, or punitive losses arising from your use of the website or purchase or use of products, except where such liability cannot legally be excluded.

Nothing in these Terms & Conditions is intended to exclude or limit any legal rights or liability that cannot be excluded under applicable law.

19. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold TYM+ harmless from claims, losses, liabilities, damages, costs, and expenses arising from:

  • Your violation of these Terms & Conditions.

  • Your unlawful or unauthorized use of the website.

  • Information or content submitted by you.

  • Your violation of another person's rights.

  • Your misuse of products purchased through the website.

20. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

Please review our Privacy Policy before using the website or placing an order.

21. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our business, website, products, services, or applicable legal requirements.

Updated terms will be published on this page with a revised “Last Updated” date.

Your continued use of the website after changes are published constitutes acceptance of the updated Terms & Conditions, to the extent permitted by applicable law.

22. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising from or relating to these Terms & Conditions or your use of the website shall be subject to the jurisdiction of the appropriate courts in India, subject to applicable law.

23. Contact Us

If you have any questions regarding these Terms & Conditions, your order, or our services, please contact us through the Contact Us page on our website.